Why upgrade your existing UI?Do you feel like your current system has been driving fewer and fewer sales over time? Have your clients started migrating to the competition? If so, you might want to consider upgrading your user interface, especially if you’ve been experiencing the following issues:
Always focus on clients’ needs and innovate with their experience in mind.
Not enough downloads or conversions, high bounce rates or low engagement can help to identify that your application needs to be upgraded.
One of the most common issues is that users find the application too complicated. This can be solved by redesigning user interface and making it more user-friendly.
If basic client support solutions don’t help, first of all, you should re-check if UI is really at its best. Review the questions your service center gets from users and look if they can be solved by design upgrades.
One thing is when clients use the app, but have some questions or troubles. Another thing is when they don’t transfer to digital and keep using traditional ways to order their services, request invoices and so on. In this case, your goal must be to build a convenient and easy to use self- service solution.
Applications are developing fast and depending on your product or service there are plenty of other opportunities to go beyond must-haves.
Our focus areas
Mobile-friendly user interfaces
Our team of designers and web developers will make sure that your website runs smoothly on mobile and collaborate on tasks related to aggregated information, self-service workflows, and enterprise functionality. Responding to a growing demand for enriched user journeys, advanced back-end capabilities, and new transactional models, we provide expertise to strategize technical execution that works with your existing mobile applications or build customized cross-platform apps to meet your business needs.
Reworking outdated apps
Progressive web applications
PWAs are fast, reliable, engaging solutions, perfect for bringing your web application closer to users, thereby boosting your reach and enhancing mobile UX. PWAs offer businesses all the advantages of apps while reducing the costs of developing them from scratch.
What do we offer?
What do we offer?All our offers are flexible, and we never impose our preferred way of doing things on our clients. We can work together with your own designers, implement third-party UIs, and collaborate with your developers on front-end and back-end solutions.
At Toughlex, we take a structured design approach from initial prototyping for early design concepts to developing high-level interaction design prototypes using simple interactive media. Our end goal is to build effective, efficient, and mobile-friendly designs for users.
Our front-end development team ensures that UIs designed for our clients strictly adhere to the best industry practices. The development process includes selecting the most appropriate technologies, processes and patterns, regardless of whether the UI is an SPA (a single-page application) or not.
Sometimes, UI upgrades require changes in the back-end, most notably when the underlying system is transformed from an MPA (a multi-page application) to an SPA. Our back-end developers have all the right experience to make that transition.
Benefit from our refined UX/UI upgrade development processOur main objective is to benefit our customers’ business by increasing their clients’ loyalty. To this end, we conduct a meticulous study of your user personas to mitigate any risks associated with misunderstanding the users’ needs. Here’s a quick summary of the key stages of our UI upgrade development process
Analyze and define user behavior and the business goals of a future app. Discover industry specifics and trends, as well as any relevant competitors.
Prototype the app structure, displaying which features should be present on which pages. If necessary, prepare a fully functional prototype.
Our software development team takes over to implement the new UI into the existing system. The agile methodology allows us to adjust to changing requirements in the front and back-end parts of the system. This stage can last for several months or several years, depending on the scope of the project.
After the active development stage is completed, we provide ongoing support for the project – albeit with a smaller amount of dedicated resources – to ensure that the new system is consistently available to all users.